We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of marymicucci.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.82 out of 5 based on 33 customer ratings
33 reviews
100% of buyers enjoyed this product!
5 stars
( 27 )
4 stars
( 6 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
R***r –
The backpack is excellent, the child is very satisfied, the rubber for hair as a gift is very nice. The store is a huge thank you!!! The parcel was tracked constantly, we will order more! Recommend!!!
Rated 5 out of 5
I***o –
Perfecto
Rated 5 out of 5
D***k –
Same beautiful as on the photos
Rated 4 out of 5
V***v –
The quality is not very and not so embossed. As in the photo
Rated 5 out of 5
D***d –
Goods delivered 11 days. Very nice store-to my request sent product immediately. Inside fine gift and hand written karteczka greeting. This nice 🙂 Backpack as the picture, looks firmly. I am glad
Rated 5 out of 5
T***f –
Backpack received. All as stated. The size is small. No smell. The order is satisfied. I recommend. Delivery by speed is average. It was very nice to get a note from the store and a small gift in the form of hair bands 🙂 It’s nice that the seller is not indifferent.
Rated 5 out of 5
R***r –
Thank You store) bag came quickly!) all good quality without kasyak)
Rated 4 out of 5
K***l –
Adorable just like the picture just be aware the straps are essentially pieces of black ribbon. The straps are the only part of the bag that seem cheap the bag itself is perfect
Rated 5 out of 5
J***x –
Ordered 25.11, received 11.12. Delivery is fast to Moscow. for this 5 stars. The backpack itself is made of very cheap material and its money is not worth… small, Leatherette is bad, thin .. Quality on a hlyupkoy three…
Rated 5 out of 5
E***r –
The product came pretty fast. Well packed and fits store description. Inside came a thank you note from the saleswoman. Very kind. Thank you.
Rated 5 out of 5
A***S –
Good store, fast and effective.
Rated 5 out of 5
R***s –
Smaller than I expected, very nice and flirty, well cooked, good quality, like in the picture, after taking shape is perfect, no smell.
Rated 5 out of 5
A***a –
Very quickly came! Briefcase as in the photo, cool Owl and rubber as a gift 🙂 Thanks
Rated 5 out of 5
V***h –
Almost as in the picture, if I did not have the same black backpack-the material is thin, unpleasant, the eyes for some reason subdued, one of the straps is sewn wrong, the lining is also some kind of non-Kazi
Rated 5 out of 5
N***h –
Backpack quality, took as a gift, girlfriend is happy. Delivery 12 days to St. Petersburg. Seller thanks!
Rated 4 out of 5
A***g –
smaller than what I expected.
Rated 5 out of 5
F***f –
The backpack is excellent, the threads do not stick out, the quality is good, for such a sum expected much worse, I advise the backpack, very stylish, I did not wish that I chose it, thank you to the store
Rated 5 out of 5
V***b –
Ordered 11.11 received
Rated 4 out of 5
G***b –
Not even lines. Somewhere much, somewhere little. The sides do not match.
Rated 5 out of 5
I***a –
Only the quality is not very.
Rated 5 out of 5
M***c –
Ranac them odlican. Srednje velicine. Preporuka 🙂
Rated 5 out of 5
A***a –
The picture looks better. Straps and hooks are badly stitched, quickly torn off (heavy did not put). Long went order
Rated 5 out of 5
T***a –
The backpack is very cute, original. Took for walks with a small child. Size is not very large, suitable to fold small things. There is no smell, sewn qualitatively. The only thing that the straps seem flimsy, so it is not necessary to load it strongly. Delivery took about a month and a half.
Rated 5 out of 5
S***r –
Very beautiful Bag!
Rated 5 out of 5
I***n –
Wife like, quality is good
Rated 5 out of 5
A***o –
Sent on the last day
Rated 5 out of 5
S***s –
5 stars! Highly recommended good quality, great price,fast shipping!
Rated 5 out of 5
E***a –
Super backpack.
Rated 5 out of 5
Customer –
Package in perfect condition, was not so protected but arrived unharmed, arrival time 2 months, the super kind store responding dedes on the first day of buying until delivery my doubts, nice backpack out of common, it’s but it lasts the backpack, apparently it’s worth the price paid. I recommend seller 100%.
Rated 4 out of 5
L***i –
Pretty, nice backpack I like. Straps would only be more reliable
Rated 4 out of 5
M***a –
Backpack is not big and not small, what you need. It was, of course, a very long time, the store extended the protection. The shape does not hold very well. Inside one compartment and one small pocket. Very cute)) sent was the day after the order.
Rated 5 out of 5
C***m –
Bag perfect good leather tip top
Rated 5 out of 5
M***a –
The item was cancelled I opened the dispute store agreed to refund. Very honest seller good communication. I recommend.
R***r –
The backpack is excellent, the child is very satisfied, the rubber for hair as a gift is very nice. The store is a huge thank you!!! The parcel was tracked constantly, we will order more! Recommend!!!
I***o –
Perfecto
D***k –
Same beautiful as on the photos
V***v –
The quality is not very and not so embossed. As in the photo
D***d –
Goods delivered 11 days. Very nice store-to my request sent product immediately. Inside fine gift and hand written karteczka greeting. This nice 🙂 Backpack as the picture, looks firmly. I am glad
T***f –
Backpack received. All as stated. The size is small. No smell. The order is satisfied. I recommend. Delivery by speed is average. It was very nice to get a note from the store and a small gift in the form of hair bands 🙂 It’s nice that the seller is not indifferent.
R***r –
Thank You store) bag came quickly!) all good quality without kasyak)
K***l –
Adorable just like the picture just be aware the straps are essentially pieces of black ribbon. The straps are the only part of the bag that seem cheap the bag itself is perfect
J***x –
Ordered 25.11, received 11.12. Delivery is fast to Moscow. for this 5 stars. The backpack itself is made of very cheap material and its money is not worth… small, Leatherette is bad, thin .. Quality on a hlyupkoy three…
E***r –
The product came pretty fast. Well packed and fits store description. Inside came a thank you note from the saleswoman. Very kind. Thank you.
A***S –
Good store, fast and effective.
R***s –
Smaller than I expected, very nice and flirty, well cooked, good quality, like in the picture, after taking shape is perfect, no smell.
A***a –
Very quickly came! Briefcase as in the photo, cool Owl and rubber as a gift 🙂 Thanks
V***h –
Almost as in the picture, if I did not have the same black backpack-the material is thin, unpleasant, the eyes for some reason subdued, one of the straps is sewn wrong, the lining is also some kind of non-Kazi
N***h –
Backpack quality, took as a gift, girlfriend is happy. Delivery 12 days to St. Petersburg. Seller thanks!
A***g –
smaller than what I expected.
F***f –
The backpack is excellent, the threads do not stick out, the quality is good, for such a sum expected much worse, I advise the backpack, very stylish, I did not wish that I chose it, thank you to the store
V***b –
Ordered 11.11 received
G***b –
Not even lines. Somewhere much, somewhere little. The sides do not match.
I***a –
Only the quality is not very.
M***c –
Ranac them odlican. Srednje velicine. Preporuka 🙂
A***a –
The picture looks better. Straps and hooks are badly stitched, quickly torn off (heavy did not put). Long went order
T***a –
The backpack is very cute, original. Took for walks with a small child. Size is not very large, suitable to fold small things. There is no smell, sewn qualitatively. The only thing that the straps seem flimsy, so it is not necessary to load it strongly. Delivery took about a month and a half.
S***r –
Very beautiful Bag!
I***n –
Wife like, quality is good
A***o –
Sent on the last day
S***s –
5 stars! Highly recommended good quality, great price,fast shipping!
E***a –
Super backpack.
Customer –
Package in perfect condition, was not so protected but arrived unharmed, arrival time 2 months, the super kind store responding dedes on the first day of buying until delivery my doubts, nice backpack out of common, it’s but it lasts the backpack, apparently it’s worth the price paid. I recommend seller 100%.
L***i –
Pretty, nice backpack I like. Straps would only be more reliable
M***a –
Backpack is not big and not small, what you need. It was, of course, a very long time, the store extended the protection. The shape does not hold very well. Inside one compartment and one small pocket. Very cute)) sent was the day after the order.
C***m –
Bag perfect good leather tip top
M***a –
The item was cancelled I opened the dispute store agreed to refund. Very honest seller good communication. I recommend.