We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of marymicucci.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.79 out of 5 based on 33 customer ratings
33 reviews
100% of buyers enjoyed this product!
5 stars
( 26 )
4 stars
( 7 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
M***p –
Lovely backpack and huge capacity, cremañleras soft when opened
Rated 4 out of 5
S***a –
Bag is not bad. But of course the color is different.
Rated 5 out of 5
Customer –
Backpack really liked!! I’m delighted, it looks cute, I was afraid that it would look great (I’m thin), but it looks very neat, roomy. The store put a gift keychain)) Thanks for the backpack, thanks for the gift!!! Lovely seller.
Rated 5 out of 5
A***i –
The article has arrived correctly and meets its function
Rated 5 out of 5
Customer –
It looks exactly like in the picture.
Rated 5 out of 5
R***s –
Backpack just like the description, arrived in 3 weeks.
Rated 5 out of 5
A***z –
It looks good stuff, we’ll see how it goes.
Rated 4 out of 5
Customer –
The straps are not very strong, they don’t seem to bear much weight.
Rated 5 out of 5
O***n –
The description corresponds.
Rated 4 out of 5
Customer –
Very nice, the only catch is that it’s a little asymmetrical, but for the price it’s great.
Rated 5 out of 5
A***n –
Super
Rated 5 out of 5
A***e –
Very nice product beautiful quality
Rated 5 out of 5
Customer –
Good evening, The shipment arrived. I haven’t seen it in detail, but way above and fast, but at the entrance I’m happy with what I saw. Only the other two backpacks came to me with the muslin protective outer lining in addition to their plastic bag and it’s TA No. that is what I initially missed and liked to have too. But overall, the first contact has been good. i’m happy with what came. I hope that once and it starts to use it will be tough. Thank you very much.
Rated 4 out of 5
I***o –
It smells like plastic but the price is fair
Rated 5 out of 5
E***a –
All comply with the description. Good somehow backpack. Recommend store.
Rated 5 out of 5
A***z –
Magnificent!
Rated 5 out of 5
Customer –
Very pretty. Fast shipping
Rated 5 out of 5
D***a –
Paid 11.12, today already took!!! Backpack just bomb!!!! Fully matches the photo! As a gift, the keychain was put!
Rated 5 out of 5
E***a –
Super plecak
Rated 5 out of 5
A***z –
Really nice purse better than I thought . I recommend
Rated 5 out of 5
H***a –
Quality fire, as a gift keychain put!
Rated 5 out of 5
R***y –
Smells a little But will go by the day. Comes with keychain and is more spacious than thought. Yet well obviously is a small backpack to carry little more than necessary.
Rated 5 out of 5
R***n –
Class!!
Rated 5 out of 5
F***s –
Very satisfied. As described.
Rated 5 out of 5
Customer –
Very cute!!! Product same as description lovely capacious, zip in excellent condition!!! Just a bit long waiting to get but the rest all OK
Rated 5 out of 5
C***s –
Very good
Rated 5 out of 5
G***e –
Perfect. Arrived promptly, in less than a month. The product corresponds to the picture
Rated 4 out of 5
O***r –
The backpack is the same color as in the photo, though I thought that it would be bigger.
Rated 5 out of 5
E***s –
Imádom!!!
Rated 4 out of 5
N***n –
Linda! linda! Same as the one in the picture! Satisfied!
Rated 4 out of 5
D***a –
The backpack is nice, spacy but artificial leather is poor, not for too much heavy things in
Rated 5 out of 5
S***a –
The backpack corresponds to the description, the quality is excellent. The size of the backpack is optimal, the material is good. Looks stylish, bright, fashionable. I recommend to purchase. The store works fine, respect.
M***p –
Lovely backpack and huge capacity, cremañleras soft when opened
S***a –
Bag is not bad. But of course the color is different.
Customer –
Backpack really liked!! I’m delighted, it looks cute, I was afraid that it would look great (I’m thin), but it looks very neat, roomy. The store put a gift keychain)) Thanks for the backpack, thanks for the gift!!! Lovely seller.
A***i –
The article has arrived correctly and meets its function
Customer –
It looks exactly like in the picture.
R***s –
Backpack just like the description, arrived in 3 weeks.
A***z –
It looks good stuff, we’ll see how it goes.
Customer –
The straps are not very strong, they don’t seem to bear much weight.
O***n –
The description corresponds.
Customer –
Very nice, the only catch is that it’s a little asymmetrical, but for the price it’s great.
A***n –
Super
A***e –
Very nice product beautiful quality
Customer –
Good evening, The shipment arrived. I haven’t seen it in detail, but way above and fast, but at the entrance I’m happy with what I saw. Only the other two backpacks came to me with the muslin protective outer lining in addition to their plastic bag and it’s TA No. that is what I initially missed and liked to have too. But overall, the first contact has been good. i’m happy with what came. I hope that once and it starts to use it will be tough. Thank you very much.
I***o –
It smells like plastic but the price is fair
E***a –
All comply with the description. Good somehow backpack. Recommend store.
A***z –
Magnificent!
Customer –
Very pretty. Fast shipping
D***a –
Paid 11.12, today already took!!! Backpack just bomb!!!! Fully matches the photo! As a gift, the keychain was put!
E***a –
Super plecak
A***z –
Really nice purse better than I thought . I recommend
H***a –
Quality fire, as a gift keychain put!
R***y –
Smells a little But will go by the day. Comes with keychain and is more spacious than thought. Yet well obviously is a small backpack to carry little more than necessary.
R***n –
Class!!
F***s –
Very satisfied. As described.
Customer –
Very cute!!! Product same as description lovely capacious, zip in excellent condition!!! Just a bit long waiting to get but the rest all OK
C***s –
Very good
G***e –
Perfect. Arrived promptly, in less than a month. The product corresponds to the picture
O***r –
The backpack is the same color as in the photo, though I thought that it would be bigger.
E***s –
Imádom!!!
N***n –
Linda! linda! Same as the one in the picture! Satisfied!
D***a –
The backpack is nice, spacy but artificial leather is poor, not for too much heavy things in
S***a –
The backpack corresponds to the description, the quality is excellent. The size of the backpack is optimal, the material is good. Looks stylish, bright, fashionable. I recommend to purchase. The store works fine, respect.
C***o –
Very nice but has a slight plastic smell